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TOPIC: Error installing ExtraWatch-2.3-PRO

Error installing ExtraWatch-2.3-PRO 2 years 3 months ago #114

  • ventluc
  • ventluc's Avatar
Hello!! I have Joomla 2.5.22 and I am trying to install Extrawatch 2.3 (file ExtraWatch-2.3-PRO-UnzipFirst.zip). I extracted ExtraWatch-2.3-PRO-UnzipFirst.zip and I tried to install Joomla-1.6-1.7-2.5-3.x.zip file (that I found in the Joomla-1.6-1.7-2.5-3.x folder that has been created after unzipping ExtraWatch-2.3-PRO-UnzipFirst.zip file) using Joomla Extension Manager, but I obtained the following error message:

JDatabaseMySQLi::query: 1146 - Table 'ventura_joomla.jo25_extrawatch_config' doesn't exist SQL=DELETE FROM jo25_extrawatch_config where name like 'rand'

Torna al Pannello di controllo

Call stack
# Function Location
1 JAdministrator->dispatch() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/administrator/index.php:46
2 JComponentHelper::renderComponent() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/administrator/includes/application.php:153
3 JComponentHelper::executeComponent() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/libraries/joomla/application/component/helper.php:348
4 require_once() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/libraries/joomla/application/component/helper.php:380
5 JController->execute() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/administrator/components/com_installer/installer.php:18
6 InstallerControllerInstall->install() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/libraries/joomla/application/component/controller.php:761
7 InstallerModelInstall->install() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/administrator/components/com_installer/controllers/install.php:29
8 JInstaller->install() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/administrator/components/com_installer/models/install.php:105
9 JInstallerPackage->install() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/libraries/joomla/installer/installer.php:472
10 JInstaller->install() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/libraries/joomla/installer/adapters/package.php:180
11 JInstallerComponent->install() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/libraries/joomla/installer/installer.php:472
12 JInstallerComponent->update() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/libraries/joomla/installer/adapters/component.php:218
13 com_install() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/libraries/joomla/installer/adapters/component.php:978
14 extrawatch_initialize_menu() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/administrator/components/com_extrawatch/install.extrawatch.php:221
15 JDatabase->query() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/administrator/components/com_extrawatch/install.extrawatch.php:110
16 JDatabaseMySQLi->execute() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/libraries/joomla/database/database.php:1279
17 JError::raiseError() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/libraries/joomla/database/database/mysqli.php:396
18 JError::raise() /hsphere/local/home/ventural/venturaluca.com/jupgrade2/libraries/joomla/error/error.php:251


How can I solve this problem??

Let me know, thanks.

Luca
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Error installing ExtraWatch-2.3-PRO 2 years 3 months ago #116

Hi Luca, please create a private support ticket with temp. admin access. Thank you.
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Error installing ExtraWatch-2.3-PRO 2 years 3 months ago #118

  • ventluc
  • ventluc's Avatar
Ok, I did it!! I sent to you a private support ticket with the same subject of this topic. Thanks a lot!
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Error installing ExtraWatch-2.3-PRO 2 years 3 months ago #139

Hi,
sorry about that. Going to check that now.
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Error installing ExtraWatch-2.3-PRO 2 years 3 months ago #145

I wrote you in that ticket that I have no permissions to install anything.
I replied the very same day as you've submitted it. Please give me sufficient access rights. Thank you!
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Error installing ExtraWatch-2.3-PRO 2 years 2 months ago #187

I have posted the answers in: extrawatch.com/component/rsticketspro/view-ticket/3191

Have you tested it now? Thanks!
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