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TOPIC: fatal errors

fatal errors 1 year 8 months ago #686

I see in the log these errors:
1 Call to undefined method ExtraWatchSEO::extractGooglePageNumberFromReferer() in file: /home/gpsro/public_html/components/com_extrawatch/src/class.extrawatch.visit.php line: 685

1 Call to undefined method ExtraWatchSEO::cleanUnimportantKeyphrases() in file: /home/gpsro/public_html/components/com_extrawatch/src/class.extrawatch.visit.php line: 828

I don't get it why this happens
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fatal errors 1 year 8 months ago #687

This is a free version, right?
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fatal errors 1 year 8 months ago #688

Yes, it's the free version
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fatal errors 1 year 7 months ago #698

Hi,
I apologize for not reacting as fast as possible, because I was abroad with very limited access to the internet.
I also saw your rating on JED. It's very unfortunate that we deserved so low number for support only because of that, if you compare how many support tickets we've already solved (around 3000 or more). But I understand that.
This issue was committed and is available in download zone and also via automatic update.
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fatal errors 1 year 7 months ago #704

your last reply was "This is a free version, right?", then nothing.
I do not know about the 3000 tickets you solved, just that this issue I thought it was apparently unimportant
I understand now that you were away. Of course I'll review the rating, I installed the update, I will reply to say if it's fixed or not
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fatal errors 1 year 7 months ago #706

Sure, that's OK, no offense intended. Please check it if the problem is solved. We're trying the best to support our customers but that case was really quite exceptional. The only place where you could connect to the internet was some hotel lobby but you had to buy some internet cards elsewhere. No such thing as free wifi.
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fatal errors 1 year 7 months ago #707

I understand, I've been to hotels like that too, in BG

I think the problem is solved, I got no more errors since updating

Thank you
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