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TOPIC: Free version broke my website

Free version broke my website 11 months 1 week ago #923

Hello, I have just uninstalled ExtraWatch free version and now I am getting a blank page with this error message in the front end

Warning: require_once(/var/www/vhosts/xxx.com/httpdocs/tienda/components/com_extrawatch/includes.php): failed to open stream: No such file or directory in /var/www/vhosts/xxx.com/httpdocs/tienda/modules/mod_extrawatch_agent/mod_extrawatch_agent.php on line 36

Tried to install it again but i got this error

Extension Install: Another package is already using the named folder

Renamed this folder but it didn't work /administrator/manifests/packages/ExtraWatch

Need help , please
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Free version broke my website 11 months 1 week ago #924

Looks like you've uninstalled the component only and not the module.

make sure you uninstalled or deactivated agent module because it's depended on a component
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Free version broke my website 11 months 6 days ago #925

Thank you so much. Unistalled the remaining modules and installed pro version. Now it's running smoothly

Regards
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