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TOPIC: heatmap not displaying

heatmap not displaying 1 year 10 months ago #467

Hi. I would like to have some step by step to start troubleshooting my heat map issue.
I have reinstalled all extrawatch and entered the activation code.
Everything else is working.
If I go to heatmap, I can see all ips and count of clicks (more than 30-40)
But hen I click on the count number, it opens the browser (all browser has this issue) then displays the page with the banner p and n but no colored heatmap areas.
Let me know what you need if the infos are not clear.
Thanks
The administrator has disabled public write access.

heatmap not displaying 1 year 10 months ago #468

check for javascript errors in browser javascript console
The administrator has disabled public write access.
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