I have problem with heatmap, in extrawatch admin top requested pages in heatmap section is listed but when i click on those links the new page is opened and that page loads but there is not any heatmap shown on that page!!!
I think it's better to log in into my administrator and check it by yourself.
Also here is another problem, current visitors is not really current visitors, also statistics is not right, i have google analytic and analytic report has too many differences from extrawatch report, if you want i can send my report for one week from analytic and if you login to my administrator you can see extrawatch stats.
FYI, 4 month ago we have some problem with joomshopping and extrawatch then you have changed something in agent.js and it worked, now we are going to use extrawatch again and it's not usable !!!
The administrator has disabled public write access.
heatmap not working and report is looked wrong
1 year 10 months ago #645
Cookies are short reports that are sent and stored on the hard drive of the user's computer through your browser when it connects to a web. Cookies can be used to collect and store user data while connected to provide you the requested services and sometimes tend not to keep. Cookies can be themselves or others.
There are several types of cookies:
Technical cookies that facilitate user navigation and use of the various options or services offered by the web as identify the session, allow access to certain areas, facilitate orders, purchases, filling out forms, registration, security, facilitating functionalities (videos, social networks, etc..).
Customization cookies that allow users to access services according to their preferences (language, browser, configuration, etc..).
Analytical cookies which allow anonymous analysis of the behavior of web users and allow to measure user activity and develop navigation profiles in order to improve the websites.
So when you access our website, in compliance with Article 22 of Law 34/2002 of the Information Society Services, in the analytical cookies treatment, we have requested your consent to their use. All of this is to improve our services. We use Google Analytics to collect anonymous statistical information such as the number of visitors to our site. Cookies added by Google Analytics are governed by the privacy policies of Google Analytics. If you want you can disable cookies from Google Analytics.
However, please note that you can enable or disable cookies by following the instructions of your browser.