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TOPIC: Installing

Installing 2 years 2 months ago #250

When we click "upload and install" Joomla says "There was an error uploading this file to the server." We have not unzipped the archive file. Can you make any suggestions? We have paid for the Pro version.
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Installing 2 years 2 months ago #251

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Installing 2 years 2 months ago #252

Thanks, I forgot to say that we have done all of that (changing settings in the .ini file), any other suggestions?
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Installing 2 years 2 months ago #253

What's the name of the archive you're uploading ?
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Installing 2 years 2 months ago #254

pkg_ExtraWatch-Joomla-1.6-1.7-2.5-3.x.zip
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Installing 2 years 2 months ago #255

please deploy info.php with <?php phpinfo(); ?> in it and give us it's url via live chat
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Installing 2 years 2 months ago #256

Where do I put that file, in the public_html directory?
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Installing 2 years 2 months ago #257

sure, but not the way it will be found by some public users and don't forget to remove it then
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Installing 2 years 2 months ago #258

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Installing 2 years 2 months ago #259

upload_tmp_dir is not set
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Installing 2 years 2 months ago #260

Thanks you think that should fix it?
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Installing 2 years 2 months ago #261

can you tell me how to set upload_tmp_dir ? Thanks
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Installing 2 years 2 months ago #262

Please ask your system administrators. Our extension works on all standard apache web servers and on all web hosting providers
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Installing 2 years 2 months ago #265

Hi again, can you tell me how to set upload_tmp_dir, my boss is busy and wants me to do it.
Thanks
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Installing 2 years 2 months ago #272

Hi, we have tried setting upload_tmp_dir = /tmp and even set write permission on the tmp directory for everyone, but still getting an error on installation
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Installing 2 years 2 months ago #278

What about other extensions? Do they install well? What's your official web hosting provider?
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Installing 2 years 2 months ago #307

We've sent you a refund of your purchase cause you were not able to install it on your server for some unknown reason.
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