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TOPIC: My heatmap will not load up

My heatmap will not load up 1 year 5 months ago #806

Port: 2222

Hi! i am not sure if its the update but every time i try to view my heatmap it will not load. here is a screenshot drive.google.com/file/d/0Bz8PZU6WFyazc2c...YzA/view?usp=sharing.

Can you please see and fix whats causing our heat map not to display.
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My heatmap will not load up 1 year 5 months ago #807

Im the same as this person, however mine is using Joomla not wordpress. no heatmap will load just a yellow thing up the top.
And thats part of the main reason why i bought this product, to use the heatmap.....
Last Edit: 1 year 5 months ago by littlegong. Reason: typo
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My heatmap will not load up 1 year 5 months ago #808

Please submit a private support ticket and we will check it for you.
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My heatmap will not load up 1 year 5 months ago #809

I would if i could, but there is no option for me to do this. I click on submit ticket and am faced with this.
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My heatmap will not load up 1 year 5 months ago #810

The administrator has disabled public write access.
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