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TOPIC: NO data captured although modules in positions

NO data captured although modules in positions 1 year 11 months ago #516

I would love to install the Pro version if I am sure it works. However the free version does not record any visits. I have installed the modules (Agent / User / Visitors) in a footer position which shows on the webpages. When I turn the "show Title" on, the Titles apper in the different positions. Modules are also in All pages.
I have a dynamic DNS server, as I have not a static ip adress.
In settings: Infodb key is blank -> no static ip!
Front End user Links blank. (do not know what it is used for!)

Any ideas what could be missing?
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NO data captured although modules in positions 1 year 11 months ago #517

On home page press Ctrl+U and check if you find agent.js
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NO data captured although modules in positions 1 year 11 months ago #518

found this in sorce:
<a href='www.extrawatch.com'><img src='/Joomla/components/com_extrawatch/img/icons/extrawatch-logo-16x16.gif' alt='Visitor counter, Heat Map, Conversion tracking, Search Rank' title='Visitor counter, Heat Map, Conversion tracking, Search Rank' border='0' target='_blank'/></a><script type="text/javascript">
<!--
document.write("<script src='/Joomla/index.php?option=com_extrawatch&task=js&action=agent.js&env=ExtraWatchJoomlaEnv&rand="+ Math.random() +"' type='text/javascript'><\/script>");
-->
</script>

Think this should be OK?
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NO data captured although modules in positions 1 year 11 months ago #520

But this is hosted version so you should login to stats.extrawatch.com to see your data which are stored in the cloud
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NO data captured although modules in positions 1 year 11 months ago #525

Ah yes. I have now uninstalled and installed the free version. Unfortunatley, I still do not get visitor stats, only Bot stats, even when I am visiting my homepage. I am expecting that this should show up as well. This is the code now:
<link href="/templates/allrounder-j1.6/favicon.ico" rel="shortcut icon" type="image/vnd.microsoft.icon" />
<link rel="stylesheet" href="/Joomla/components/com_extrawatch/css/extrawatch.css" type="text/css" />
<link rel="stylesheet" href="/modules/mod_vcnt/mod_vcnt.css" type="text/css" />
<style type="text/css">
.random_image_extended {text-align: center !important; margin: 10px 0 !important;}
.random_image_extended_small {text-align: right !important; font-size: 0.85em !important; margin-top: 15px !important;}

</style>
<script src="/media/system/js/mootools-core.js" type="text/javascript"></script>
<script src="/media/system/js/core.js" type="text/javascript"></script>
<script src="/media/system/js/caption.js" type="text/javascript"></script>
<script src="/media/system/js/mootools-more.js" type="text/javascript"></script>
<script src="/Joomla/components/com_extrawatch/js/jdownloadurl.js" type="text/javascript"></script>
<script src="/Joomla/components/com_extrawatch/js/extrawatch.js" type="text/javascript"></script>
<script type="text/javascript">
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NO data captured although modules in positions 1 year 11 months ago #530

What is the URL ?
Check errors or conflicts in javascript console.

This HTML code snippet works and there's now way how we can influence that. There must be some conflict on your side in javascripts you are using.

You cannot use both HOSTED version and version which works as plugin
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NO data captured although modules in positions 1 year 11 months ago #534

URL is : www.feusi.org

currently there should only the local version be installed. Thank you very much for analysing the problem.
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NO data captured although modules in positions 1 year 11 months ago #536

Agent is published, looks good. Please open private support ticket with temp admin access. Thank you.
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NO data captured although modules in positions 1 year 11 months ago #537

When trying to load
www.feusi.org/Joomla/components/com_extr...watch-logo-16x16.gif

it says - not found .. is that URL correct?

Looks like "Joomla" should not be there.

Try this: Use PhpMyAdmin -> in jos_extrawatch_config change EXTRAWATCH_LIVE_SITE and remove "Joomla" word from there, then save
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NO data captured although modules in positions 1 year 11 months ago #538

Now have removed "Joomla".
When loading "www.feusi.org/components/com_extrawatch/...watch-logo-16x16.gif" icon shows.
"Joomla" was there probably because I have to use a virtual host on my server "www.feusi.org" qweb/Joomla.
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NO data captured although modules in positions 1 year 11 months ago #542

After having removed /Joomla/ in extrawatch_live_site visitor count is working, however after displaying extrawatch visitors in backend /Joomla/ is back again on extrawatch_live_site. How can I make this change permanent?
Also I deactivated .htaccess but am unsure if this may have any effect.
Thanks for your advice.
Last Edit: 1 year 11 months ago by bluesailor. Reason: found out what is causing /Joomla/ to reapear.
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