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TOPIC: support ticket not open.

support ticket not open. 1 year 11 months ago #539

Hello!
Despite I have an registred account and pay for this product, I can't open private support tickets.
How can I proceed to solve this issue?
To me in browser, still shows a popup to pay again for product.
Thanks for help,
Best regards.
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support ticket not open. 1 year 11 months ago #540

Hi,
how did you proceed?

It's:
Support -> Open Private support ticket

or

www.extrawatch.com/ticket

You can also contact us via support chat in lower right corner
The administrator has disabled public write access.

support ticket not open. 1 year 11 months ago #541





these options not shows to me..
The browser popup says that yours are offline.
When I fill the fields I receive a user
username: user37378
and a password to access an address..
I try to use this users but not works for me.
Please, help me.
The administrator has disabled public write access.
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