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TOPIC: Unable to install Extrawatch PRO in Wordpress

Unable to install Extrawatch PRO in Wordpress 1 year 10 months ago #452

I installed the plugin successfully but I can't activate it. Everytime I click activate it the page just seems to refresh but nothing happens.

And when I was working with my database I see that it created the tables needed for the plugin which is weird because it wasn't activated. Nonetheless the tables were blank.

Attached are the steps I made.
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Unable to install Extrawatch PRO in Wordpress 1 year 10 months ago #455

Please create a temporary admin account and submit it as a private ticket.

I will be out of office next few days, but will check it as soon as I can. Thanks!
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Unable to install Extrawatch PRO in Wordpress 1 year 10 months ago #470

Is there another for you to help me without me giving you admin access? I attached below images on the steps that I had done.
Attachments:
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Unable to install Extrawatch PRO in Wordpress 1 year 10 months ago #471

image attachment continuation *file size too large on first try*
Attachments:
Last Edit: 1 year 10 months ago by digitalfront.ca. Reason: error uploading file
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Unable to install Extrawatch PRO in Wordpress 1 year 10 months ago #480

That's strange, please delete all ew tables and then delete, then install again from official WP repository, then activate. If this doesn't help, contact me via support chat
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Unable to install Extrawatch PRO in Wordpress 1 year 10 months ago #481

Hello, what do you mean by "then install again from official WP repository"? Is this not the extrawatch-pro that we've downloaded?
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Unable to install Extrawatch PRO in Wordpress 1 year 10 months ago #482

This plugin is available as a single zip file, but also available from Plugins in wordpress where it downloads it from wordpress subversion repository.

Go To Plugins -> Search -> ExtraWatch PRO -> install

That's all
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